Technical support
Get help with an existing system and describe the issue to the team.
Get support →AccuTime
Here to help.
Practical assistance for your AccuTime system.
Manuals & time changes
Find clock instructions and time-change information.
Find a manual →Returns & repairs
Arrange an authorised return or handscanner service.
Arrange a return →Warranty
Read the published hardware and software support terms.
View warranty →Machine rental
Explore rental for your attendance requirements.
Explore rental →Speak to our team
Contact AccuTime for product advice and assistance.
Contact us →Useful to know
Find the right route to help
Instructions and settings
Start with the matching model manual for routine operation and time changes. Instructions can differ between similar-looking machines.
Software or terminal issues
Send the model, error message and steps that led to the issue through the technical support enquiry.
Repairs and returns
Discuss the fault and request authorisation before sending equipment. Confirm service charges and return arrangements with the team.
The right system starts with a conversation.
Tell us how your team works. We’ll help you find a suitable solution.